{"id":73798,"date":"2021-11-10T21:47:17","date_gmt":"2021-11-10T18:47:17","guid":{"rendered":"https:\/\/accounts.consciouskenya.com\/?page_id=73798"},"modified":"2025-09-01T00:13:39","modified_gmt":"2025-08-31T21:13:39","slug":"dream-team","status":"publish","type":"page","link":"https:\/\/consciouskenya.com\/dream-team\/","title":{"rendered":"Dream Team"},"content":{"rendered":"

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Narissa Allibhai<\/h2>
Co-Founder & Mission\/Inclusivity Lead<\/div>

Narissa is passionate about community building and making wellness accessible and affordable for all.<\/p><\/div>

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Edgar Kimathi<\/h2>
Growth & Marketing<\/div>

Edgar helps drive the vision for a Conscious Kenya forward by supporting the business development & tech teams to provide a beneficial and pleasant all round experience.<\/p><\/div>

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Erix Kivuti<\/h2>
Conscious Tech<\/div>

Meet Erix, the magician of code. He is the resident nerd that works in the background, to bring the aspirations of Conscious Kenya to life on the website.<\/span><\/p><\/div>

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Mutanu Ndereba<\/h2>
Social Media & Customer Relations<\/div>

Mutanu is Conscious Kenya\u2019s People Person. They ensure that practitioners and the community members are well taken care of, as well as handle the Conscious Kenya Socials<\/p><\/div>

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Open Positions<\/strong><\/h3>\n

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Customer Success Executive<\/h1>\n

About the job<\/h2>\n

Conscious Kenya is a holistic wellness community connecting coaches, therapists and other conscious practitioners with consumers of holistic wellness in Kenya. Our online platform provides a community experience to easily connect, share knowledge and promote events and offers related to health and happiness.<\/p>\n

We are looking for a Customer Success Manager who shares a passion for wellness to be the main point of contact for Conscious Kenya platform users and community members, providing onboarding and marketing support.<\/p>\n

The ideal candidate should have a growth mindset and be willing to handle multiple accounts while maintaining impeccable quality of service and a positive, solutions-focused attitude. They should have excellent written and spoken English, ideally enjoy writing and producing content, and have hands-on experience working with Social Media Management tools, CRMs or Marketing automation tools.<\/p>\n

We are looking for someone with excellent interpersonal skills who can work independently, without the need for day-to-day guidance, make independent decisions, and forge trusting relationships across diverse demographics. An understanding of SEO & digital marketing is also welcome.<\/p>\n

Duties and responsibilities<\/strong><\/p>\n

1: Practitioner Onboarding<\/strong><\/p>\n

\u2022 Welcome practitioners to the community and onboard them onto the platform.<\/p>\n

\u2022 Help create & execute marketing schedules for & with practitioners<\/p>\n

\u2022 SEO optimization of practitioner profiles and content during onboarding<\/p>\n

2: Marketing & Community Management<\/strong><\/p>\n

\u2022 Manage & grow different CK social media platforms IG, Fb, Tw, Ln, Yt, Pinterest, Tiktok…<\/p>\n

\u2022 Explore new avenues and opportunities for content & brand promotion<\/p>\n

\u2022 Nurture community building and engagement across the website & social media platforms<\/p>\n

\u2022 Moderate the community groups and forums & encourage interaction<\/p>\n

3: Client Support & Liaison<\/strong><\/p>\n

\u2022 Manage practitioner support tickets<\/p>\n

\u2022 Manage posts, comment, events and other website activity<\/p>\n

\u2022 Providing online customer support for transactions & bookings on the website & SM<\/p>\n

\u2022 Own & optimize the onboarding and customer support functions & systems<\/p>\n

Applicants to email a cover letter and CV copy to hello@consciouskenya.com before April 1st 2023.<\/em><\/p>\n

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[vc_row][vc_column width=”1\/3″][\/vc_column][vc_column width=”1\/3″][\/vc_column][vc_column width=”1\/3″][\/vc_column][\/vc_row][vc_row disable_element=”yes”][vc_column width=”1\/6″][\/vc_column][vc_column width=”1\/3″][\/vc_column][vc_column width=”1\/3″][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text] Open Positions Customer Success Executive About the job Conscious Kenya is a holistic wellness community…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"coauthors":[808],"class_list":["post-73798","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/consciouskenya.com\/api\/wp\/v2\/pages\/73798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/consciouskenya.com\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/consciouskenya.com\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/consciouskenya.com\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/consciouskenya.com\/api\/wp\/v2\/comments?post=73798"}],"version-history":[{"count":14,"href":"https:\/\/consciouskenya.com\/api\/wp\/v2\/pages\/73798\/revisions"}],"predecessor-version":[{"id":89020,"href":"https:\/\/consciouskenya.com\/api\/wp\/v2\/pages\/73798\/revisions\/89020"}],"wp:attachment":[{"href":"https:\/\/consciouskenya.com\/api\/wp\/v2\/media?parent=73798"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/consciouskenya.com\/api\/wp\/v2\/coauthors?post=73798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}